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Right Kind of Wrong

The Science of Failing Well

ebook
1 of 1 copy available
1 of 1 copy available
Winner of the Financial Times and Schroders Business Book of the Year 2023
A Behavioral Scientist Notable Book of 2023

A revolutionary guide that will transform your relationship with failure, from the pioneering researcher of psychological safety and award-winning Harvard Business School professor Amy Edmondson.
We used to think of failure as the opposite of success. Now, we're often torn between two "failure cultures": one that says to avoid failure at all costs, the other that says fail fast, fail often. The trouble is that both approaches lack the crucial distinctions to help us separate good failure from bad. As a result, we miss the opportunity to fail well.

After decades of award-winning research, Amy Edmondson is here to upend our understanding of failure and make it work for us. In Right Kind of Wrong, Edmondson provides the framework to think, discuss, and practice failure wisely. Outlining the three archetypes of failure—basic, complex, and intelligent—Amy showcases how to minimize unproductive failure while maximizing what we gain from flubs of all stripes. She illustrates how we and our organizations can embrace our human fallibility, learn exactly when failure is our friend, and prevent most of it when it is not. This is the key to pursuing smart risks and preventing avoidable harm.

With vivid, real-life stories from business, pop culture, history, and more, Edmondson gives us specifically tailored practices, skills, and mindsets to help us replace shame and blame with curiosity, vulnerability, and personal growth. You'll never look at failure the same way again.
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    • Library Journal

      Starred review from July 1, 2023

      For fans of Bren� Brown's The Gifts of Imperfection, this title from Harvard Business School professor Edmondson might feel like an intuitive next step. For others, it will build on the premise that failure isn't such a bad thing, with its advice about how to make mistakes in ways that increase resiliency rather than eroding one's self esteem. The first section in this two-part book focuses on the "failure landscape"; the second on practicing the "science of failing well." Edmondson offers frameworks to help readers understand typologies of failure, and she intersperses personal narratives with research that backs up her points in clear, measurable ways. What's unique and valuable about this book is how Edmondson helps her audience understand the difference between the "right" kinds of failures and the ones they should avoid--a critical distinction that ensures readers can begin to let go of some of their preconceived notions about comfort while retaining a safe and stable inner core to help them courageously move forward. VERDICT Perfect for readers more interested in evidence-based research than vision boards, this is a recommended addition to any self-help shelf.--Emily Bowles

      Copyright 2023 Library Journal, LLC Used with permission.

    • Publisher's Weekly

      July 17, 2023
      The idea that “failures are stepping stones on the way to success” is popular wisdom, observes Harvard Business School professor Edmondson (The Fearless Organization) in this enterprising reappraisal of what it means to misfire. But not all failures are created equal. Sifting through social psychology and a quarter century of her own academic research, Edmondson delineates the difference between “intelligent failures,” which “don’t cause unnecessary harm, and generate useful learning that advances our knowledge”; “basic errors,” which include such preventable mishaps as sending an email meant for a friend to a boss; and “complex failures,” which stem from “not one but multiple causes” and can be reduced, though not wholly eradicated, by “catching small problems before they spiral out of control.” Edmondson also delves into the organizational importance of “psychological safety,” or the knowledge that failures won’t be held against the “culprit,” making for better performance and lower burnout rates. Strategies for managing failure include casting off shame in order to learn from mistakes, and practicing “situation awareness” to parse the “failure potential” of given circumstances. Drawing on fascinating examples of individual and public mishaps—hospital errors, aviation mistakes, nuclear accidents, for example—Edmondson sets out a cogent, information-rich study based in clearly explained research and buttressed by an abundance of practical tools. Perfectionists will find this freeing.

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